Clocking in when your location won't work

Your phone shares its location once when you tap Clock in and once when you tap Clock out. It is not tracked in between.

If you tapped Don't Allow

• iPhone: open Settings, then Apps, then Safari, then Location, and choose Ask or Allow. On older iPhones it's Settings, then Safari. Make sure Location Services is on under Privacy and Security.
• Android: in Chrome, tap the icon to the left of the web address, then Permissions, then Location, and choose Allow.

Then go back to Dispatchen and tap Clock in again.

If it says you're too far away

Phones are sometimes unsure inside big buildings. Step near a window or the entrance and try again.

Still not working?

Clock in with a reason. Tap Clock in, say what happened (for example "location is off on my phone"), and clock in. Your card is marked for your manager to check. You are never refused pay because your phone failed a check.