Help
Short answers to the questions crews and offices ask most. Can't find yours? Open a ticket from Help and support in the app, or email [email protected].
For your crew
Put Dispatchen on your phone
Add it to your home screen in a minute. Nothing to download from an app store.
Clocking in when your location won't work
What to do when the phone won't share its location, or says you're too far away.
A photo won't take or upload
For the clock-in photo and checklist photos.
Taking a break
Start and end breaks on your phone so your hours are right.
For the office
Add your crew and send invites
Add people one at a time or from a spreadsheet, then send each person their invite.
Import buildings, people and visits from a spreadsheet
Bring in what you already keep in Excel or Google Sheets. You check every row first.
Send a client their service report
Show a client every visit, checklist and fix at their building, with photos.
Ask Dispatchen
Ask questions about your work in plain words. Business and Operations plans.
Two-step sign-in
Protect office accounts with a code from an authenticator app.
Download or delete your data
Your records are yours. Take them with you any time.